Last Updated: November 11, 2023
By purchasing or using a Carrie Fitness Membership, you agree to the following terms and conditions, which supplement and form a part of the Carrie Fitness Terms of Service. Capitalized terms not defined here have the meaning given to them in the Carrie Fitness Terms of Service.
A “Member” is any individual with a Carrie Fitness subscription, for personal, non-commercial use. A “Membership Holder” is any Member who activates and pays the monthly subscription fees for a Membership, including any individual who pays the monthly subscription fees for a Membership with a prepaid, gift, or promotional activation code (“Activation Code”). A “Membership” is one of the Membership Tiers as defined below.
Membership Tiers. Memberships are sold as one of the Membership Tiers, currently “Feel Good,” “Feel Great” and “Feel Amazing,” each of which provide the Membership Holder with the respective content, features and benefits and as described below, subject to the respective pricing, fees, limitations and restrictions, as we may update or amend from time to time by posting notice on the Website or amending these Membership Terms, and otherwise subject to the terms and conditions in the Terms of Service (the “Tiers”):
|CONTENT, FEATURES AND BENEFITS
|Carrie Fitness Workout Library Access
|NEW On-Demand Workouts
|NEW On-Demand Weekly Express Workouts
|NEW LIVE Workouts
|NEW Previously Recorded LIVE Workouts
As a Membership Holder, you may possess one or more Memberships at one of the Tiers. We may restrict the number of streams that can occur simultaneously under a single Membership or the maximum number of users per Membership. The Membership Holder is responsible for all activities under their Membership.
Billing Cycles, Offers and Activation Codes
Billing Cycles and Auto-Renewal. Any Membership recurs on a monthly (“Monthly Cycle”) or annual basis (“Annual Cycle,” together with the Monthly Cycle each period a “Cycle”), as applicable, until it is canceled in accordance with these Membership Terms. The Membership fees for each Membership Tier are below (“Membership Fees”):
|$25 per month
|$45 per month
|$50 per month
|$300 per year
|$516 per year (a 4% discount from Monthly Cycle Price for same period)
|$540 per year (a 10% discount from Monthly Cycle Price for same period)
Billing occurs at the beginning of the Cycle, after which, (a) a Monthly Cycle provides access for one month, or (b) an Annual Cycle provides access for one year, as applicable. By purchasing a Membership, you acknowledge that your Membership has recurring payment features for the Membership Fees and accept responsibility for all recurring payment obligations before the cancellation of your Membership by you or Carrie Fitness. To change or terminate your Membership, go to your account settings or contact us.
Other Offers. Carrie Fitness may offer additional promotions or discounts related to Memberships from time to time. Please read the details of those offers carefully, as any additional terms presented during the signup process will form part of these Membership Terms. Unless specified in writing, all discount offers that require payment are non-refundable (including but not limited to annual Carrie Fitness subscriptions). Any trial or other promotion must be used within the specified time frame of the trial or promotion. You may be required to have a valid payment method on file to initiate a trial; in this case, if you do not cancel before your trial period ends, your account will be converted to a paid Membership and charged per these Membership Terms.
Prepaid, Gift, and Promotional Activation Codes. You may be given the opportunity to prepay for a period of one or more Cycles of your Membership, or your Membership may have been paid for with an Activation Code with a set prepaid period at the time of Membership activation. At the conclusion of a prepaid period, unless you cancel prior to renewal and to the extent permitted by applicable law, your Membership will automatically continue on a Monthly Cycle basis at the then-existing non-promotional price for your Membership. A Member who activates a Membership with an Activation Code will be required to complete Account Registration (as provided below), provide all required information, including up-to-date billing information at the time of activation, and otherwise comply with the Carrie Fitness Terms of Service, including these Membership Terms. Failure to provide all required Account Registration information will prevent you from successfully activating your Membership or using your Activation Code. Activation Codes have no cash value, even if tied to a set prepaid Membership period. Activation Codes have no property value. Activation Codes cannot be purchased or sold, redeemed for cash or credit or any other monetary value or currency, or used to pay debts. Activation Codes may not be assigned, transferred, traded, or pledged to any third party by the recipient except as may be expressly authorized by Carrie Fitness. Activation Codes cannot be transferred by operation of law, such as by inheritance, in bankruptcy, or in connection with a divorce. Activation Codes that are sold, transferred, or assigned may be rescinded, voided, or confiscated at Carrie Fitness’s discretion. Activation Codes are available only to the designated recipient at the time of issuance of the Activation Code and only if the recipient completes Account Registration and otherwise consents to and complies with the Carrie Fitness Terms of Service, including these Membership Terms. Carrie Fitness will decide disputes as to the owner of the Activation Code in its sole and absolute discretion.
Any individual who creates an account on the Carrie Fitness App but does not purchase a Membership and is not included under the account of a Membership Holder shall comply with Carrie Fitness’s Terms of Service as if they were a “Member” under such agreements and is subject to the Suspension/Termination by Carrie Fitness section below as if they were a “Member.”
Change, Termination or Cancellation of Subscription
Changing Membership Tier. You may modify your Membership in the middle of a Cycle by upgrading your Membership from a lower priced Tier to a higher priced Tier by you paying the difference in the Membership Fees between the lower priced Tier and the higher priced Tier for the pro rata portion time remaining on your then-current Cycle. You may also modify your Membership in the middle of a Cycle by downgrading your Membership from a higher priced Tier to a lower priced Tier, and we will refund you the difference in the Membership Fees between the higher priced Tier and the lower priced Tier for the pro rata portion time remaining on your then-current Cycle.
Cancellation of Membership. If you cancel your Membership on an Annual Cycle, you will no longer be able to use your Membership as of the date of cancellation and we will refund you an amount equal to fifty percent (50%) of the Membership Fees for the pro rata portion time remaining on your then-current Cycle. For example, if you have an Annual Cycle Membership on the Feel Amazing Tier and you cancel the Membership with six months remaining on the Cycle, you would receive a refund for 50% of the remaining pro rata portion of the Feel Amazing Tier Membership Fees for the remaining six months of the Cycle in the amount of $135. If you cancel your Membership on a Monthly Cycle, you may use your Membership until the end of the then-current Cycle, and your Membership will not be renewed after that Cycle. However, you will not be eligible for a pro rata refund of any portion of the Monthly Cycle Membership Fees paid for the then-current Cycle.
Suspension/Termination by Carrie Fitness. Carrie Fitness may immediately terminate or suspend your account and all or a portion of your Membership or your access to the Carrie Fitness Site or App without notice if:
If Carrie Fitness determines, in its sole discretion, that your Membership is being accessed in a commercial setting or is for commercial use, Carrie Fitness reserves the right to terminate or suspend your Membership at any time by writing to you at the email address associated with your Membership.
If we terminate or suspend your Membership or access to the Carrie Fitness Site or App, your license to use any software or content provided in connection with the Membership is also terminated or suspended (as applicable). If your Membership or access to the Carrie Fitness Site or App is terminated, Carrie Fitness has the right to immediately delete all data, files, and other information stored in or for your account without further notice. You must pay all charges up to and including the date of termination. Should you wish to resume your Membership after any suspension, a restoration of service fee may apply. This fee includes all past-due unpaid charges and other fees.
Amount to be Charged. Membership Holders agree to pay the applicable Membership Fees for the applicable Membership Tier and Cycle when they purchase their Membership (plus any applicable taxes and other charges). If the amount to be charged varies from the amount pre-authorized (other than due to the imposition of, or change in, applicable sales tax), Membership Holders have the right to receive, and we will provide, notice of the amount to be charged and the date of the charge before the scheduled date of the transaction, unless applicable law requires Membership Holders to consent to the change in price expressly. Any agreement you have with your payment provider governs your use of your specified payment method. You agree that we may accumulate charges incurred and submit them as one or more aggregate charges during or at the end of each billing cycle. Your failure to terminate and/or continued use of your Membership (including continued use of your Membership following the expiration of an Activation Code) reaffirms that we are authorized to charge you and you are obligated to pay us for that Membership. We may submit those charges for payment, and you will be responsible for such charges. This does not waive our right to seek payment directly from you.
Billing Authorization. You may be asked to provide a payment method (such as a credit, charge, or debit card number) that we accept, along with other payment information, to activate your Membership, including Memberships paid for with an Activation Code, along with other payment information. You represent and warrant that you have the legal right to use all payment method(s) you provide us. Your authorizations in this section also apply to our payment processors and other companies acting as billing agents for us. You hereby authorize us to charge your specified payment method on a monthly or annual basis, as applicable, in line with your Membership Cycle and Tier, in advance, for your Membership(s) and/or to place a hold on your payment method for any unpaid charges for your Membership(s). You authorize the issuer of your selected payment method to pay any amounts described herein without requiring a signed receipt. You agree that these Membership Terms shall be accepted as authorization to the issuer of the payment method to pay any amounts described herein without requiring a signed receipt from you. You authorize us to continue to attempt to charge and/or place holds for all sums described herein, or any portion thereof, to your payment method until such amounts are paid in full. You agree to provide updated payment information upon request, and at any time, the information you previously provided is no longer valid. You acknowledge and agree that neither Carrie Fitness nor any Carrie Fitness representative or agent will have any liability whatsoever for any insufficient funds or other charges incurred by you due to attempts to charge and/or place holds on your specified payment method as contemplated by these Membership Terms. If you provide a debit card number instead of a credit card number, you authorize all charges described herein to be applied to such debit card unless and until you provide a credit card number.
Third-Party Payment Processors. You agree to pay us, through our payment processors, all charges at the prices then in effect for any purchase in accordance with the applicable payment terms presented to you at the time of purchase. You agree to make payment using the payment method you provide when you set up your account. We reserve the right to correct or instruct our payment processors to correct any errors or mistakes, even if payment has already been requested or received.
Bill Inquiries and Refunds. If you believe you have been billed in error for a Membership, please notify us within 30 days of the billing date by contacting us at the below contact information. Carrie Fitness will not issue refunds or credits after the expiration of this 30-day period, except where required by applicable law.
Carrie Fitness Interactive, LLC
1442 Pottstown Pike
West Chester, PA 19380